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FAQs

Common Skating Questions As An Adult

Can I start ice skating as an adult, or is it too late for me?

It's never too late to start ice skating! Many adults take up skating for fun, fitness, and even competition. With determination and practice, you can enjoy skating at any age.

What should I wear for skating as an adult?

Opt for comfortable clothing that allows freedom of movement, like leggings or athletic pants. Layering is key, so a fitted top with a warm sweater or jacket is ideal. Check out our super cute selection of skating tees and jackets! Don't forget gloves and thick socks to keep your hands and feet warm.

Do I need any protective gear?

While not mandatory, wearing protective gear like a helmet and knee/elbow pads is recommended, especially for beginners. Safety should be a top priority.

How can I learn to skate as an adult?

Consider taking adult skating lessons offered by local rinks or skating clubs. These lessons are tailored to adults and can help you build confidence and learn the basics. Also, be sure to join our Facebook Group and network with other adult skaters in your area who may have advice for you!

Are group or private lessons better for adult beginners?

It depends on your preference and learning style. Group lessons offer a social aspect and are often more affordable, while private lessons provide personalized attention and faster progress.

What are some tips for overcoming the fear of falling?

Falling is a natural part of learning to skate. Wearing protective gear and practicing falling safely can help alleviate fear. Gradually build confidence by starting with basic movements and balance exercises.

How long does it take for adults to become proficient skaters?

The learning curve varies for each individual. With consistent practice, adults can achieve basic proficiency in a few months. Becoming more skilled and confident on the ice may take longer. Ultimately, everybody progresses at their own pace, and the only thing that matters is if you are having fun!

How do I care for my ice skates?

After each session, wipe down the blades to prevent rust. AST offers branded ombre microfiber towels perfect for this. Store skates in a dry place and consider using blade guards when off the ice. Regularly check and tighten screws as needed.

What are some recommended warm-up exercises before skating?

Light stretching, leg swings, and ankle rotations can help warm up your muscles and joints before hitting the ice. It's important to start slowly to prevent injury.

Orders

How long does it take to process an order?

Orders are typically processed within 2-3 business days. As our products are made-to-order, please allow an additional 3-5 business days for production.

Can I cancel my order?

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Can I track my order once it’s shipped?

Yes, you will receive a Shipment Confirmation email with a tracking number once your order is dispatched.

What should I do if my order is delayed?

We aim for timely deliveries, but delays can happen, especially during busy periods. If your order is significantly delayed, please contact us for assistance.

I never received my package?

If you have an issue or have not received your package, don't hesitate to get in touch with us. If the package is lost or does not arrive, we will refund you the purchase price of your order less shipping. The refund will only be issued 30 days after the ship date. Your package may still show up and may be held up for various reasons.

Shipping

What countries do you ship to?

We currently ship worldwide! TEAM AST is being represented all over the globe! ◡̈

Will I have to pay Duty and VAT charges?

Upon delivery, your order may be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.). Unfortunately, Adults Skate Too LLC has no control over these fees as they are decided and charged by your local customs office.
If payment of additional fees is refused at delivery, the shipment will be returned to us. At that point, we can refund your purchase price, not including shipping costs.

How long will it take to receive my order?

Processing time can be up to 5 business days as our products are made to order. Standard shipping normally takes 3-5 days depending on the shipping carrier selected. International shipping times depend on the products and destination.

Why is my order shipping from more than one place?

We collaborate with a printing company for certain designs, and they produce our tees using the same blanks as those crafted in-house. Because of this, orders may be shipped from various locations.

Returns and Refunds

How do I return a product?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Unfortunately due to limited stock, exchanges are not guaranteed. All sales outside the US are final.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Custom items are NOT eligible for return or exchange.

If you would like to initiate a return, please click here.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.