Chill Gear Spiral Notebook

📍 Domestic Shipping

Our products are fulfilled through a combination of in-house shipping and select partner warehouses, depending on the item.

• Processing time: 1–3 business days
• Production time: 1–3 business days after processing (for made-to-order items)
• Shipping time: Varies based on destination and carrier
• Peak periods & holidays: Processing and production may take longer due to increased volume.

If a significant delay occurs, we’ll notify you via email or phone as soon as possible.

For more questions, check out the full FAQ here.

We offer exchanges or store credit within 14 days of delivery, as long as:

• The item is unworn, unwashed, and in original condition
• The size/item you need is still available (some items are limited run)

If the item you want isn’t in stock, we’ll send you a store credit code so you can shop again later.

📦 How Returns Work

• You’ll cover return shipping to us (we’ll send you the address).
• Need a prepaid label? We can email one - we’ll simply deduct the cost from your store credit or exchange value.

❌ Final Sale & Custom Items

• All sale, clearance, and custom items are final sale.
• This includes personalized items or anything made-to-order specifically for you.