Order & Shipping FAQs
Since all products are made to order, processing and production take 5-8 business days before shipping. Delivery times depend on your location and chosen shipping method. For full details, check our Shipping Policy.
Yes, you will receive a shipment confirmation email with a tracking number once your order is dispatched.
We currently ship worldwide! TEAM AST is being represented all over the globe! ◡̈
No, all sales are final. Due to the made-to-order nature of our products, we do not accept returns, exchanges, or refunds unless an item arrives damaged or incorrect.
For more details, visit our returns page.
Customs fees, duties, and taxes are set by your country’s government and are the customer’s responsibility. If you refuse to pay and the package is returned to us, you will only receive a partial refund, minus shipping and transaction fees. More details can be found in our Shipping Policy.
Since we start processing orders quickly, we cannot guarantee changes or cancellations once an order is placed. Please double-check all details before completing checkout.
Apparel Care FAQs
Yes, most of our apparel is machine washable. Use cold water on a gentle cycle to maintain fabric quality.
We recommend tumble drying on low heat or air drying to prevent shrinkage.
Avoid ironing directly on printed designs. Turn the apparel inside out and use a low heat setting if necessary.
Use mild, color-safe detergents to maintain the vibrancy of the fabric and printed designs.
Rink Side Tote FAQs
The Rink Side Tote Bag is designed specifically with adult skaters in mind. It’s compact yet spacious enough to hold all your skating essentials, from gloves and water bottles to skate guards and snacks. Its stylish and minimalistic design ensures you look great while staying organized.
Our Rink Side Tote is crafted from high-quality polyurethane leather, which is vegan-friendly and durable. The material ensures longevity while maintaining a sleek and modern appearance.
Yes, the tote is designed to fit perfectly on the side of the rink boards, making it convenient for rink-side access to your essentials.
The Rink Side Tote features multiple pockets and zippers to keep your items secure and organized. It’s designed for functionality, offering designated spaces for smaller items like keys, phones, and skating accessories.
The tote measures 10 inches long, 7 inches tall, and 6 inches wide, providing ample space for your essentials without being too bulky.
The Rink Side Tote is easy to maintain. Simply wipe it down with a damp cloth and mild detergent for spot cleaning. Avoid machine washing to preserve the material and design.
Yes, the tote is made from polyurethane leather, a high-quality, vegan-friendly material that’s both stylish and sustainable.
Of course! While it’s perfect for skating essentials, the tote’s versatile and stylish design makes it ideal for everyday use, whether you’re heading to the gym, running errands, or enjoying a casual outing.
Common Skating FAQs as An Adult
It's never too late to start ice skating! Many adults take up skating for fun, fitness, and even competition. With determination and practice, you can enjoy skating at any age.
Opt for comfortable clothing that allows freedom of movement, like leggings or athletic pants. Layering is key, so a fitted top with a warm sweater or jacket is ideal. Check out our super cute selection of skating tees and jackets! Don't forget gloves and thick socks to keep your hands and feet warm.
While not mandatory, wearing protective gear like a helmet and knee/elbow pads is recommended, especially for beginners. Safety should be a top priority.
Consider taking adult skating lessons offered by local rinks or skating clubs. These lessons are tailored to adults and can help you build confidence and learn the basics. Also, be sure to join our Facebook Group and network with other adult skaters in your area who may have advice for you!
It depends on your preference and learning style. Group lessons offer a social aspect and are often more affordable, while private lessons provide personalized attention and faster progress.
Falling is a natural part of learning to skate. Wearing protective gear and practicing falling safely can help alleviate fear. Gradually build confidence by starting with basic movements and balance exercises.
The learning curve varies for each individual. With consistent practice, adults can achieve basic proficiency in a few months. Becoming more skilled and confident on the ice may take longer. Ultimately, everybody progresses at their own pace, and the only thing that matters is if you are having fun!
After each session, wipe down the blades to prevent rust. AST offers branded ombre microfiber towels perfect for this. Store skates in a dry place and consider using blade guards when off the ice. Regularly check and tighten screws as needed.
Light stretching, leg swings, and ankle rotations can help warm up your muscles and joints before hitting the ice. It's important to start slowly to prevent injury.